Wise words from one of my greatest teachers and life-influencers.
It’s a mantra
I’ve worked to
live by, with the goal of always striving to create better experiences and
better performances. After all, it’s
why we do what we do, right?
As we dive into what I plan to be an ongoing feature on this
site, I thought the best place to start might be to answer the most likely
question -- “Who
is this guy?”
First and foremost, I am a fully-fledged, self-avowed, unashamed,
dyed in the wool band geek to the bone and proud of it. How so? Permit me some
examples (I swear I am not making any of these up):
A note of explanation and apology to choir and orchestra
directors: I will write about wind band a lot. It's just my frame of
reference, and not a slight to your endeavors in any way. My intent is that the
meaning behind the conversations will be universal. Music is music is music. I know just enough about
your areas to be dangerous, but adore and have performed in both genres. In the process of our conversations,
I look forward to learning much more.
Aside from this, I do have a unique perspective in regards to the
music education and festival performance travel areas in that I’ve seen both from
multiple angles—high
school band student, undergrad music ed major, graduate teaching assistant, ten
years as a band director, twelve years as a performance travel planner, the
past three years in concert festival recruitment and planning and now as a
festival coordinator. This means I’ve
been a participant, a client, a consultant and a planner….thus experiencing the world of festivals
and performance travel from both sides of the aisle. My goal is to share what I’ve
learned over collectively 25+ years in the field.
Does this mean I think I have all the answers? Not remotely! My
goal for this forum is to be part “how
to”, part “advice column”, occasional “points to
ponder”, but most importantly all dialogue. I want to hear your
challenges and your successes. We’ve included a comments section—don’t
be shy. Odds are someone out there has a solution to a challenge you might be
experiencing. If this forum can be a collaborative conduit for creative
solutions—then we’ve made a
difference together.
That said then, let’s
apply some ground rules:
I
will tell it like it is. Refer to the opening line of this post. But I do
this from a position of honest observation, not inflammatory opinion. Frankly,
none of us need that stress. We get enough of that from Facebook, and let's face it...there's an election year coming up too. There are
incredible things happening in the areas of music festivals, music performance
travel, and music education. I want to shine a spotlight to share those special
opportunities. But like any field, there are things that can likely be improved
upon and we’ll
pose questions about those. Let’s
work together to make things better.
I expect you to do the same. Because I
don’t have all the answers, and my opinion shouldn’t
be the only one that counts. I'm also hoping to have some guests along the way.
I am not here to sell you anything. Yes,
I work for a festival planning organization. Yes, I’d love
to have your student musicians experience our events. But no, I’m
not going to promote it here. If you want to ask me about it, I’m
happy to discuss offline. That’s why I have an office phone and email
address that you'll find here on the site—feel free to call anytime. The only
agenda here is helping you with your goals and sharing ideas.
Play nice. No name calling, personal
attacks, etc. Do unto others.
Tell me what you want to know. You’re
in the thick of it, every day, day after day. What would help you be more
effective for your musicians? What would you most want your musicians to
experience? Again, refer to the opening statement.
Finally, if you really want to better grasp my mindset and know
what to expect, here’s some recommended reading that has
influenced me over the years:
Lee Cockerell has written several books on leadership
and “client care” (a term I prefer to “customer
service”). Lee has held executive positions at Hilton, Marriott and
most notably the Walt Disney World Resort. So, yeah…he
knows a thing or two.
There will be more, but that’s a start for you. Next week—we’ll
start with what has become a core belief of mine over the years regarding the
performance travel experience, and one that sadly often falls to the wayside in
the planning process. Stay tuned!
Tom